Models that are already available are shipped within 72 working hours, excluding weekends and public holidays.

Once the package is taken into the care of the carrier, delivery takes place within 48 to 72 hours , depending on your location.

Shipments are handled by DHL or Colissimo , with signature required upon delivery. This precaution aims to guarantee the safe receipt of your order and to prevent any loss or dispute.

You will receive a tracking number by email as soon as your order is shipped.

Yes, a size adjustment is possible if needed for rings in the "Made for Each Other" collection.

This service is offered with an additional charge , as the ring needs to be reworked in the workshop.

The service is available right here: Resizing.

I recommend that you have your finger size measured by a jeweler or use a precise ring sizer before making any purchase.

Feel free to write to me if you have any doubts.

Sterling silver (925) does not rust but can oxidize over time depending on the air, humidity, or skin acidity. This patina can be easily cleaned using natural methods to restore its shine.

Vermeil is 925 silver plated with fine gold. It does not rust, but its gilding can wear off over time; gentle care will help preserve its shine for longer.

Avoid contact with water, chemicals, or perfumes.

Store your jewelry in its case when you are not wearing it.

The gilding may fade over time; if needed, we offer a re-gilding service via email: mama.world.pro@gmail.com

Fill out the "Create a piece of jewelry" form at the top of the website. After review by the workshop, you will receive three designs by email, which we will adjust based on your feedback before making the final selection. The design will then be available to order online and created within 5 to 8 weeks . ⚠️ No requests will be processed via Instagram or email.

I can only work on 5 projects per month, please respect the response time and avoid any follow-up emails.

All the jewelry is handmade, often made to order or as a unique piece.

That is why I cannot accept returns on custom-made or personalized creations.

For items ready to ship ( One at a time collection), a return can be considered within 7 days of receipt , provided that the jewelry has never been worn and is still in its COMPLETE original packaging .

Please contact me before initiating any return process.

Return shipping costs are the responsibility of the customer, and the refund will be issued once the item has been received and verified.